Buyer FAQ

Security Label Materials FAQ

Practical answers to common sourcing questions about security label materials, samples, customization, production, quality, ordering and technical support.

FAQ Categories

Find the answer by purchasing topic.

Browse the sections below for the information most often needed before sampling, quotation, customization and bulk production.

Section 01

Product & Material Selection

Start with the required tamper result, application surface and converting method. Hanksec supplies material constructions for different security and production needs.

What security label materials does Hanksec supply?

Hanksec supplies tamper-evident material systems including VOID label materials, destructible materials, security tapes, security bag sealing materials and selected functional security label materials.

Do you supply jumbo rolls, slit rolls or finished labels?

Yes. Hanksec primarily serves B2B converters, printers and manufacturers with security label material rolls. Slit rolls, customized roll specifications and selected finished-label projects can also be supported depending on the application.

How do I choose the right material for my application?

Provide the application surface, required tamper response, printing method, converting process and service environment. Hanksec can then recommend a suitable material direction for sampling and qualification.

Section 02

Samples & MOQ

Sample qualification is recommended before bulk ordering, especially for new substrates, adhesives, print methods or tamper requirements.

Can I request samples before placing an order?

Yes. Sample material can be arranged for evaluation when a suitable construction is available. Share your application details so the sample is relevant to the intended surface and processing method.

What is the minimum order quantity?

MOQ depends on the material construction, roll specification and level of customization. Standard materials usually allow more flexible quantities, while special security patterns or custom constructions may require a higher MOQ.

Can I start with a trial order before bulk production?

In many cases, yes. Trial quantities can help confirm printing, converting, adhesion and tamper performance before a larger order. Availability depends on the selected material and required specification.

Section 03

Customization & OEM / ODM

Customization can cover visible security effects, hidden messages, dimensions, roll formats and other production requirements.

Can the VOID message, color or security pattern be customized?

Yes. Customized tamper messages, patterns and selected visual effects can be developed according to the material type and project requirements. Tooling or artwork charges may apply to certain custom designs.

Can roll width, length and liner be customized?

Yes. Roll width, roll length, core size, winding direction and liner options can be specified to match converting and printing requirements, subject to material construction and production limits.

Does Hanksec support OEM / ODM projects?

Yes. Hanksec supports OEM / ODM cooperation for security label materials and tamper-evident solutions, including material selection, specification development, sampling and production coordination.

Section 04

Quality & Consistency

Material qualification should consider adhesion, release, converting, tamper response and printing performance rather than a single inspection result.

How does Hanksec control batch-to-batch consistency?

Production parameters and material performance are checked through incoming material control, in-process monitoring and finished-material verification. Specifications are maintained for repeat production where applicable.

Are materials tested before bulk shipment?

Yes. Relevant checks may include adhesion, release force, tamper effect, converting suitability and print-related performance depending on the material and project specification.

Can samples be qualified before mass production?

Yes. Hanksec recommends confirming sample performance on the actual application surface and, where possible, through the customer’s real printing and converting process before bulk production.

Section 05

Production & Lead Time

Lead time depends on whether the material is standard, requires slitting or needs a new customized security construction.

What is the typical lead time?

Lead time varies by material availability, order quantity and converting requirements. Standard constructions are generally faster than newly customized security materials. Confirm the schedule when requesting a quotation.

How long does a customized order take?

Customized projects normally require additional time for artwork, tooling, material preparation, sampling or qualification. The project schedule is confirmed after the specification is reviewed.

Can Hanksec support repeat orders with the same specification?

Yes. Once a specification has been confirmed, repeat production can follow the agreed material construction and roll requirements, subject to normal production control and raw-material availability.

Section 06

Ordering, Shipping & Support

Clear project information helps Hanksec confirm material options, sampling, quotation and production requirements more efficiently.

What information should I provide when requesting a quotation?

Please provide the material or application type, required quantity, roll size or label size, application surface, printing method and any customization requirements. Photos or existing specifications are also helpful when available.

Which shipping methods are available?

Shipping can be arranged by courier, air freight, sea freight or other suitable methods depending on destination, order size and delivery requirements. The appropriate option can be confirmed during quotation.

Can Hanksec provide support after samples are tested?

Yes. Share the test result, application surface, converting feedback or any performance issue observed during evaluation. Hanksec can help review the result and discuss the next material or specification adjustment.

Need a More Specific Answer?

Still Have a Question About Your Project?

If you cannot find the answer you need, send us your material, quantity, application or customization requirements. Hanksec can help confirm a suitable material direction, sample option and quotation for your project.

Security Labels FAQ

This Security Labels FAQ answers common questions about Hanksec samples, custom security labels, VOID label materials, printing options, OEM/ODM support, production lead time, and quotation requirements.

If you have any questions about tamper evident security labels, security label materials, or customized anti-counterfeit packaging solutions, please feel free to contact Hanksec. Our team will help you choose the right material according to your surface, printing method, residue requirement, and security level.

  • Standard Samples: Hanksec provide free samples, but we require your courier account (e.g., FedEx, DHL or UPS) for shipping. If you don’t have an account, the shipping cost will be borne by you.

  • Custom Samples: If mold creation or special processing is required, corresponding mold costs or sample fees will be charged.

  • Absolutely. One of our core strengths is the ability to leverage our ample raw material inventory to respond flexibly and rapidly to your diverse needs.
  • For products requiring customization from rolls, standard MOQs ensure efficiency. However, please feel free to contact us to discuss – we can find the best solution based on our current stock.

Hanksec leveraging our mature production system and raw material inventory, we provide clear and efficient delivery timelines for orders of all scales:

  • Samples: Standard samples are dispatched within 1-2 working days for quick decision-making.

  • Small/Medium Batches: The standard lead time is 3-5 working days for rapid response.

  • Mass Customization: For complex mass production (7-20 working days), we precisely coordinate resources to ensure on-time delivery.

Hanksec  to ensure a smooth collaboration, our process is designed for clarity and efficiency. Your key involvement is as follows:

  • Step 1: Provide Requirements – Please share detailed requirements including applied surfaces, how to use and so on.

  • Step 2: Receive Quotation – We will prepare a customized quotation for you according to your exact requirements.

  • Step 3: Approve Samples – Verify samples to ensure they fully meet your expectations.

  • Step 4: Confirm Order – Sign the Proforma Invoice (PI) to formalize the order.

  • Step 5: Pay Deposit – Production commences immediately after we receive the deposit.

  • Step 6 & 7: Production & Shipping – Handled efficiently by us.

  • Step 8: Receive Support – We continue to provide support after the transaction. We are here whenever you need us.

Hanksec  offer comprehensive customization solutions across the following ten aspects to meet your branding and security needs:

  • Size: Customized to any specification based on the application.

  • Color: Precisely matched by providing a Pantone color code.

  • Film Thickness: Various options available to suit different durability requirements.

  • Hidden Messages: Covert text, images, or patterns can be embedded.

  • Thermochromic Ink: Special ink that changes color or disappears with heat.

  • UV Ink: Hidden graphics revealed under ultraviolet light.

  • Holographic Effect: Customized dynamic visual holograms.

  • Barcode or QR Code: Integrated variable data for traceability and marketing.

  • Serial Numbers: Unique identification for each item.

  • Perforated Receipts: Easy-to-tear stubs for warranties or loyalty programs.

Hanksec  Thanks to a special top coating on our materials, our tamper-evident substrates are highly compatible with almost all mainstream printing methods, including:

  • Thermal Transfer Printing

  • Screen Printing

  • Rotary Printing

  • Offset Printing

  • Digital Printing
  • UV Printing
  • Flexo Printing
  • Inkjet Printing
  • And so on

 Hanksec equipped to handle a variety of International Commercial Terms (Incoterms) and can recommend the most suitable option based on your logistics control. Our professional team ensures clarity and reliability from the factory to the final destination.

  • EXW (Ex Works): The buyer bears all transportation processes and costs.

  • FOB (Free on Board): The seller is responsible for delivering the goods on board the vessel at the port of shipment; risk transfers to the buyer thereafter.

  • CNF/CFR (Cost and Freight): The seller pays for freight to the port of destination, but insurance is the buyer’s responsibility.

  • CIF (Cost, Insurance and Freight): The seller covers freight and insurance to the port of destination.

  • And so on

 Hanksec provide flexible logistics solutions based on order volume:

  • For Small Trial Orders: Typically shipped via international express (e.g., FedEx, DHL, UPS) or by air for timeliness.

  • For Large Volume Orders: Shipped by sea for cost-effectiveness or by air for speed, according to your requirements.

 Hanksec pleased to offer complimentary professional design and modification services to ensure your artwork is perfectly adapted for our production processes.

To guarantee print quality and production efficiency, we strongly recommend submitting editable vector files in the following formats:

  • Adobe Illustrator (.ai)

  • CorelDRAW (.cdr)

  • PDF (with all fonts outlined or embedded)

Our design team will optimize based on your initial draft, ensuring a seamless transition from design to final product.

One More Question?

If you have any questions about our products and service,please feel free to contact us!

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