• Standard Samples: Hanksec provide free samples, but we require your courier account (e.g., FedEx, DHL or UPS) for shipping. If you don’t have an account, the shipping cost will be borne by you.

• Custom Samples: If mold creation or special processing is required, corresponding mold costs or sample fees will be charged.

• Absolutely. One of our core strengths is the ability to leverage our ample raw material inventory to respond flexibly and rapidly to your diverse needs.

• For products requiring customization from rolls, standard MOQs ensure efficiency. However, please feel free to contact us to discuss – we can find the best solution based on our current stock.

Hanksec leveraging our mature production system and raw material inventory, we provide clear and efficient delivery timelines for orders of all scales:

• Samples: Standard samples are dispatched within 1-2 working days for quick decision-making.

• Small/Medium Batches: The standard lead time is 3-5 working days for rapid response.

• Mass Customization: For complex mass production (7-20 working days), we precisely coordinate resources to ensure on-time delivery.

Hanksec  to ensure a smooth collaboration, our process is designed for clarity and efficiency. Your key involvement is as follows:

• Step 1: Provide Requirements – Please share detailed requirements including applied surfaces, how to use and so on.

• Step 2: Receive Quotation – We will prepare a customized quotation for you according to your exact requirements.

• Step 3: Approve Samples – Verify samples to ensure they fully meet your expectations.

• Step 4: Confirm Order – Sign the Proforma Invoice (PI) to formalize the order.

• Step 5: Pay Deposit – Production commences immediately after we receive the deposit.

• Step 6 & 7: Production & Shipping – Handled efficiently by us.

• Step 8: Receive Support – We continue to provide support after the transaction. We are here whenever you need us.

Hanksec  offer comprehensive customization solutions across the following ten aspects to meet your branding and security needs:

• Size: Customized to any specification based on the application.

• Color: Precisely matched by providing a Pantone color code.

• Film Thickness: Various options available to suit different durability requirements.

• Hidden Messages: Covert text, images, or patterns can be embedded.

• Thermochromic Ink: Special ink that changes color or disappears with heat.

• UV Ink: Hidden graphics revealed under ultraviolet light.

• Holographic Effect: Customized dynamic visual holograms.

• Barcode or QR Code: Integrated variable data for traceability and marketing.

• Serial Numbers: Unique identification for each item.

• Perforated Receipts: Easy-to-tear stubs for warranties or loyalty programs.

Hanksec  Thanks to a special top coating on our materials, our tamper-evident substrates are highly compatible with almost all mainstream printing methods, including:

• Thermal Transfer Printing

• Screen Printing

• Rotary Printing

• Offset Printing

• Digital Printing
• UV Printing
• Flexo Printing
• Inkjet Printing
• And so on

 Hanksec equipped to handle a variety of International Commercial Terms (Incoterms) and can recommend the most suitable option based on your logistics control. Our professional team ensures clarity and reliability from the factory to the final destination.

• EXW (Ex Works): The buyer bears all transportation processes and costs.

• FOB (Free on Board): The seller is responsible for delivering the goods on board the vessel at the port of shipment; risk transfers to the buyer thereafter.

• CNF/CFR (Cost and Freight): The seller pays for freight to the port of destination, but insurance is the buyer’s responsibility.

• CIF (Cost, Insurance and Freight): The seller covers freight and insurance to the port of destination.

• And so on

 Hanksec provide flexible logistics solutions based on order volume:

• For Small Trial Orders: Typically shipped via international express (e.g., FedEx, DHL, UPS) or by air for timeliness.

• For Large Volume Orders: Shipped by sea for cost-effectiveness or by air for speed, according to your requirements.

 Hanksec pleased to offer complimentary professional design and modification services to ensure your artwork is perfectly adapted for our production processes.

To guarantee print quality and production efficiency, we strongly recommend submitting editable vector files in the following formats:

• Adobe Illustrator (.ai)

• CorelDRAW (.cdr)

• PDF (with all fonts outlined or embedded)

Our design team will optimize based on your initial draft, ensuring a seamless transition from design to final product.